FAQ

1. How much will I be paid while I am out of work?

The maximum amount you can receive is $550 for accidents occurring after July 1, 2015. You may receive less. The payment is calculated by taking 2/3 of your average gross wages earned during the 13 weeks before your accident occurred. If you feel you are not getting the correct amount, please let us know so we can make sure you are getting every dollar you deserve.

2. I am working but making less money due to my injury. Do I get money for that?

You may be entitled to Temporary Partial Disability payments. We can determine that for you.

3. Will I be paid for my pain, suffering, and inconvenience?

No. Unfortunately, there is no payment for these things under Georgia Law.

4. How are my medical bills going to be paid?

Generally speaking any medical expenses that come from your accident are going to be paid by the insurance company. Expenses for emergency treatment that you incurred when the injury first occurred will usually be paid. But understand that going to the emergency room after you are under the care of a doctor, will usually not be paid so you should avoid doing so. Any medical bills you receive should be sent to us so we can make sure that they are paid for you.

5. Who will pay for my transportation to the doctor or therapy?

The insurance company will reimburse medical-related travel at 40 cents per mile for round trip travel from your home. Parking is also reimbursed. You will need to keep a record of your trips so this can be submitted. We can supply you with forms which you should send to us once each month so we can make sure you are reimbursed correctly. If you do not have a car and cannot find anyone to take you to your appointments, let us know so we can have the insurance company provide transportation.

6. I am already receiving disability checks. How long will I get them?

(a) Until you return to work; or
(b) Until your doctor releases you to your regular work whether you return or not; or
(c) If on work restrictions, until the insurance company takes steps to find a job for you or have your doctor approve work for you.

If any of these events occur your disability checks will stop. Do not return to work without first discussing this with us. There are requirements that the insurance company has to comply with before they can require you to go back to work.

7. What about settlement?

When it appears that you are recovering from your injury we can discuss a settlement of your claim. Keep in mind that a settlement will usually end the claim completely, including all medical treatment. So it is usually advisable to make sure that your injuries have received proper treatment before settling your claim. The insurance company does not have to settle your claim but usually they want to do so if it will save them money. If you believe you are ready to settle your claim, please call us we can discuss that.

8. If I do not have a doctor yet, or if I want to change to a different one, what should I do?

Do not go to a doctor or try to change doctors without speaking to us first. You may incur charges that the insurance company will not pay. Workers Compensation has strict rules for getting your treatment approved and if these are not followed you may get stuck with medical bills. Call and talk to us about your desire to see a doctor and we will do our best to get you to the best doctor for your injury.